Why Can’t ‘WD Passport For Mac’ Work On Windows? It helps to verify and repair a range of issues related to startup HD and external drive problems. If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: （Some are similar as shown on this page) #1. WD Drive Utilities only supports Windows 10/8.1/8/7. The version of the Western Digital external drive sold in a ‘For Mac’ guise does not work on Windows. Repair a storage device in Disk Utility on Mac-- If the drive is formatted correctly, this article provides the information and steps that you need to repair the drive… For some reason Utilities is not finding the drive(s), so the initial screen stays on. The software their manufacturers are fond of including with them are a completely different and unrelated subject though. It requires a special drive. It’s the format you use when you want to use your WD Elements drive just for your Mac. 3. 's ID and size) from the left side list. To set up your WD Elements drive to work on your Mac you’ll need to format it for Mac. Before performing any installation procedures, first download these items. Bad power cable or data cable connection. Change WD Passport drive letter #3. That is usually a one time thing. Or drag and drop files from your Mac onto your WD Elements drive. To run Fist Aid on an external hard drive: Open Disk Utility. After Disk Utility loads select the external hard drive (this is the out-dented entry with the mfgr. Unsupported hard drives. Not without some third party software or without reformatting. Once everything is working you can upgrade to Catalina. Now use Disk Utility to erase the WD drive as GUID partition and MacOS Extended (Journaled) if you are only using it on a Mac or as GUID partition and ExFAT if you will share it with a Windows computer. I’m not sure what drive ‘setup’ you used. hi all, just purchased a WD 2TB My Passport Ultra. Physical damage of WD drives. That WD “Passport” drive will work just fine. Drive Partition and Format. Open Disk Utility in the Utilities folder. Click on the Partition tab in the Disk Utility main window. Do not use the WD Drive Utilities software for other manufacturers’ hard drives or WD hard drives that were not originally configured for the program. 2. Remount WD Passport to Mac #4. Mac OS Extended: The file system used by macOS 10.12 or earlier. I am running mac book pro 10.6.8 mac os x. just tried applications, utilities, disk utility, selected my my passport, and tried to erase (format disc for a mac) using mac os extended (journaled) but it won't work " volume erase failed " could not … Reconnect WD Passport to Mac #2. If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the "Mount" button to force mount the hard drive. 1. 4: Use Disk Utility to access the drive Why? MS-DOS (FAT) and ExFAT: File systems that are compatible with Windows." Because the file system on the WD Passport For Mac external hard drive is a Mac OS Extended (Journaled) file system. Now move all your files back to the WD drive. WD software requires a setup using a program on the drive. 2. Installing a WD hard drive takes just a few simple steps. If the drive mounts on the PC it's likely that you have discovered what the problem is: the drive is formatted for PCs and can’t be read by your Mac. Because a Windows PC can’t see a HFS+ drive when it’s plugged in. Mount the drive in a 3.5" device bay. Update WD Passport drive driver #5. If you are able to fix the hard drive or SSD in your Mac (or an external drive) using Disk Utility you will hopefully be able to recover your files. I don’t think you can use the cloud on Passport. That software is usually poorly implemented, generally causes problems, is not required, and should never be used on a Mac. However, if this external hard drive is corrupted, the "Mount" button will not be available and you need to try the next solution. Data Lifeguard Tools software (Acronis True Image WD Edition and the WD diagnostic tool) SATA or PATA user manual; Open your computer. Drive problems first download these items so the initial screen stays on Windows. Few simple steps Open Disk Utility Fist Aid on an external hard drive Open... Is working you can use the cloud on Passport to use your WD Elements drive just your. Mac’ guise does not work on Windows. ms-dos ( FAT ) and ExFAT: file systems are! 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