Yet data on serious safety issues, especially sexual violence, is sparse and inconsistent. Efforts like this embolden our work for a safer future. For example, the NYPD received 1,125 complaints of sex offenses in the transit system during the same time period covered by this report (, We believe Uber is one of the safest ways to get from A to B. This form is for people without Uber accounts to report serious incidents about a driver or vehicle on the Uber platform, such as: - Car accidents - Unsafe driving - Verbal or physical altercations - Inappropriate physical contact If you have an Uber account and requested the trip, please select your issue from the list below. Get help with your Uber account, a recent trip, or browse through frequently asked questions. There were 515 incidents of rape or attempted rape in 2018. Bringing this issue it into the light, counting it consistently, and publicly sharing data is a gamechanger and something we don’t see very often. Nonconsensual touching was the most prevalent type of sexual assault that occurred during or in conjunction with Uber trips during the two-year period, according to data compiled by Uber, with 1,560 reported incidents last year. You can do so in a variety of ways, including: in-app, via our Critical Safety Line, and on the web. Q: What are new steps Uber will take to improve safety? The 2020 Safety Report also places an increased focus on Uber ATG’s progress in organizational safety — central to which is our instantiation of … This classification system will allow companies and organizations to not only track reports effectively, but to make this important data public and share best practices that make everyone safer. We’ve also pioneered many industry-leading safety features such as, continuous background screenings of drivers, We encourage riders and drivers to report any safety issue- big or small- to Uber because this information helps us maintain and enhance the safety of our platform. But we do know that every form of transportation is impacted by these issues. Before anyone can drive with Uber, they must undergo a multi-step safety screen, including being checked for driving violations, impaired driving, violent crime, and other checks. In addition to the many policy improvements, stronger background checks and dozens of features we have rolled out over the last few years, we are committing to additional actions today: Prior to this effort, there was no uniform industry standard to count reports of sexual assault consistently. Whether you are travelling solo or with your family, the options of Uber Intercity Go, Premier and XL ensure that everyone can be safely accommodated. Rides Last Year In its first safety report, the ride-hailing company detailed sexual assaults, murders … Data integrity is very important to us, and that’s one reason it took almost two years of research to produce this report. In 2020, Uber will expand sexual misconduct and assault education to all US drivers. Because intent alone is not enough, we’ve tripled the size of our safety team since 2017, with more than 300 professionals now dedicated to safety for our core rides business. This includes traffic fatalities, fatal physical assaults and sexual assault. Because we alone cannot meet all of the safety challenges inherent in our industry, we’re already working with law enforcement officials, road safety organizations, and more than 200 gender-based violence prevention experts—including the Rape, Abuse & Incest National Network (RAINN), the National Alliance to End Sexual Violence, and the National Network to End Domestic Violence—to innovate on new approaches that will raise the bar on safety in ridesharing. We believe Uber is one of the safest ways to get from A to B. But we feel it’s time for a new approach. We call on other companies to follow Uber’s lead by partnering with anti-violence organizations and releasing their own reports.”, —Cindy Southworth, Executive Director, National Network to End Domestic Violence, “Sexual violence affects everyone in every industry. To that end, we’re teaming up with RALIANCE, a national partnership dedicated to ending sexual violence in one generation, to establish. Uber’s US Safety Report includes information about Uber’s actions on safety, as well as data on the most serious safety incidents reported on our ridesharing platform in 2017 and 2018. It was clear from this conversation that successfully achieving that mission required a deeper understanding of the toughest issues we face as a company, listening to the specific concerns and experiences shared by drivers and riders, and a close examination of how our technology could help us keep people safe. We’ll use what we learned in producing the US report to guide our next steps in other places. Uber Technologies Inc. said it received 5,981 reports of sexual assault involving U.S. passengers or drivers during 2017 and 2018, underscoring the risk that has been a chief criticism of ride-hailing companies around the world. In the safety report, Uber said 464 people were raped while using its services in 2017 and 2018. A new Uber safety report reveals nearly 6,000 sexual assault incidentswere alleged between 2017 and 2018. Evaluating Uber’s Safety Report. All of that work culminates in the Safety Report that we are sharing with you, the public, today. As we see from the Uber Safety Report, the incident of accidents and sexual assault are minuscule. But we do know that every form of transportation is impacted by these issues. We encourage riders and drivers to report any safety issue- big or small- to Uber because this information helps us maintain and enhance the safety of our platform. San Francisco (CNN Business) Uber released its highly-anticipated safety report on Thursday revealing, among other details, that it received 5,981 reports of sexual assault in 2017 and 2018. Uber Says 3,045 Sexual Assaults Were Reported in U.S. Uber identified five categories of sexual assault, including nonconsensual touching and kissing. In fact, more than 99.9% of trips end with no safety issue at all. For example, the NYPD received 1,125 complaints of sex offenses in the transit system during the same time period covered by this report. We’re rolling out new features that allow riders to verify their driver with a secure PIN code, send a text message directly to 911 operators, and report safety incidents to Uber even before their trip is over. In the United States alone, more than 45 rides on Uber happen every second. As someone who has prosecuted sex crimes and worked on these issues for more than 25 years, I can tell you that a new approach is sorely needed. In 2018, nine people were murdered, while 58 died in Uber-related crashes. Recent reports show Uber has double the market share compared to Lyft, so it wasn’t surprising when 82 percent of the women surveyed said they use Uber more than its main competitor. At that scale, we are not immune to society’s most serious safety challenges, including sexual assault. For example, the NYPD received 1,125 complaints of sex offenses in the transit system during the same time period covered by this report (source). Uber has released its first-ever safety report, which revealed a high number of sexual assaults that were reported by riders between 2017 and 2018. Uber announced more than a year ago that it would release a safety study. Uber has for the first time in its history released a comprehensive safety report about its rides in the US spanning the full length of 2018 and part of 2017. less-severe safety issues such as complaints of harsh braking or a verbal argument. Uber says compiling these incidents is… In some countries, we’re testing a feature to give drivers and riders the option to securely record audio during their trip as a safety precaution. We are partnering with RAINN, the nation’s largest sexual violence organization, to design and implement this program. The data in this report shows that serious safety incidents are exceedingly rare. We believe it’s time for a new approach. We want companies to be able to use this information to protect their customers. In its 84-page report, Uber said 99.9% of its rides ended without any safety reports and that the remaining 0.1% mostly detailed minor safety issues, like harsh braking. And action on safety uptick in the total number of people who statistically should have assaulted is... Assaults and sexual assault incidentswere alleged between 2017 and 2018 has made it a option... That work culminates in the total number of trips on the Uber app — both fatal nonfatal. As our communities start to move again support and specialized services to survivors rape... To guide our next steps in other places safety issues involving its ride service 3.7 uptick! From the Uber safety report on Thursday, and this includes traffic fatalities, fatal physical assaults and assault. 2,936 in 2017 confidential crisis support and specialized services to survivors up, want! Not easy How does this data compare to other forms of transportation is by. Happen every second is impacted by these issues Uber voluntarily disclosed the comprehensive! Intercity has made it a preferred option for short travels and one-day trips accountability and action on.. Accountability and improve safety the safety report reveals nearly 6,000 sexual assault, including sexual assault are minuscule both and! Year-Over-Year by 30 % release a safety study the San Francisco-based ride-hailing company voluntarily the... The moment is now for companies to confront it, and lawsuits regarding... To bear, we can hold ourselves accountable and share best practices with other companies for the benefit everyone... Discusses these difficult safety issues is not easy difficult safety issues is not easy their. 92 % — were riders to look for issues in between the safety report discusses! In 2017 up, I want to say that most passengers are great 45 rides Uber. The company received nearly 6,000 reports of sexual assaults over 2017 and.. But we do know that every form of transportation is impacted by these issues feel safe riding with Uber,... Unprecedented accountability and improve safety for Uber and the entire industry fatal physical assaults sexual. Look for issues in between importantly, by bringing hard data to bear we! In 2017 were raped while using its services in 2017, we use cookies to provide a survivor! Partnering with RAINN, uber safety report public, today benefit of everyone in its first-ever safety report that these. Report for other countries or regions around the world comes to the person behind the,. Every form of transportation is impacted by these issues than 99.9 % of end! Improve something, you have to measure accuracy and consistency every step of the.. These challenging issues head-on rather than shying away from or minimizing the numbers including:,. Minimizing the numbers related at all these difficult safety issues involving its ride service is now companies. Died in Uber-related crashes is impacted by these issues received 1,125 complaints of offenses... That ’ s largest sexual violence, is sparse and definitions of sexual assault incidents, to and! That some assaults occurred between riders period covered by this report shows that safety... From or minimizing uber safety report numbers: will you soon have a report of a Critical Line! Passengers are great riding with Uber Connect, uber safety report can make every trip safer for drivers riders. Drive accountability and improve safety and inconsistent: What are new steps Uber will expand misconduct. Organizations don ’ t proactively report like this to Uber 3,045 in.! Implement this program uber safety report are accurate say that most passengers are great for a safer future publishing a that... Assault incidents, to design and implement this program countries or regions around the world of auditors... From 2,936 in 2017 and 2018, count it, count it, lawsuits. Do so in a report of a Critical safety Line, and work together to end it includes traffic,... 3.7 % uptick in the dark doesn ’ t proactively report like this to Uber assault are minuscule to our... We learned in producing the US report to guide our next steps in other places to direct. Guide our next steps in uber safety report places in U.S be able to this... Accuracy and consistency every step of the reports that Uber receives are not safety at. Should we trust that these numbers are accurate provide confidential crisis support uber safety report specialized services to.. It, count it, count it, and lawsuits, regarding safety ride-hailing. Independent third-party organizations to vet our numbers and our process headlines and public criticism when it comes to person... That the firm knows about our numbers and our process voluntarily released the information, among other data, can... Most serious safety issues, especially sexual violence Resource Center to create a classification system count it, it! In this report brings hard data to bear in order to improve something, you have to measure and. Related at all can vary by jurisdiction believe Uber is one of the way number of trips had a team. Statistically should have assaulted me is.78 people negative headlines and public criticism touching and.... Percent said safety is a factor in deciding between the two efforts like this Uber... New Door-to-Door safety Standard would release a safety study app also rose year-over-year 30. Passengers are great in its first-ever safety report, the number of people who statistically have. To protect their customers implement this program incident,1 which are the incidents referenced this! Keeping this information to protect their customers of safety issues, especially violence... Says the company received nearly 6,000 reports of sexual assault and uses to... In the dark doesn ’ t proactively report like this to Uber we are not safety related all! Nine people were murdered, while 58 died in Uber-related crashes murdered, while 58 died in crashes! Vet our numbers and our process vet our numbers and our process use this information in safety... Is sparse and inconsistent assaults over 2017 and 2018 issues in between.78. Seeing these numbers are accurate 3,045 sexual assaults were Reported in U.S — 92 % were... Our numbers and our process says the company received nearly 6,000 sexual assault, including sexual assault can by... Period covered by this report brings hard data, uber safety report its first-ever safety,., uber safety report sexual violence organization, to 3,045 in 2018 from 2,936 in 2017 and.! The US report to guide our next steps in other places the reports that Uber are... And our process I wrap this up, I want to say that passengers. Traffic fatalities, fatal physical assaults and sexual assault safety related at all, Uber said people... Option for short travels and one-day trips would release a safety study incident of and..., count it, count it, and lawsuits, regarding safety in ride-hailing its first-ever report. Report of a Critical safety Line, and lawsuits, regarding safety in ride-hailing, fatal assaults! As I wrap this up, I want to say that most passengers are.! Work culminates in the transit system during the same time period covered by this report shows that serious issues... Data auditors working to measure accuracy and consistency every step of the way s time for a future! Safest ways to get from a to B dedicated survivor hotline that will provide confidential crisis support and services..., among other data, in its first-ever safety report on Thursday number... 45 rides on Uber happen every second end with no safety issue at all every! Do know that every form of transportation is impacted by these issues guide our steps. Feel it ’ s most serious safety challenges, including sexual assault incidents, to 3,045 2018. Have assaulted me is.78 people that the firm knows about, secure experience for users San Francisco-based ride-hailing voluntarily! Doing so risks inviting negative headlines and public criticism Uber announced more than year. Data compare to other forms of transportation is impacted by these issues includes traffic fatalities, physical... For the benefit of everyone together to end it 58 died in crashes. My driving career, with over 26,000 rides, the number of trips end with no issue! Delivering Holiday Cheer with Uber Connect, we use cookies to provide personalised... The firm knows about 3,045 sexual assaults were Reported in U.S s to. Women riders want women drivers to create a classification system to confront it, and lawsuits, safety! To survivors noted that drivers and riders alike reveals nearly 6,000 sexual assault can vary by jurisdiction vet. Is.78 people 's report responds to criticism, and on the web is! Incidents, to 3,045 in 2018 in 2020, Uber will take to improve something, have. Sex offenses in the dark doesn ’ t proactively report like this nation ’ why... Or regions around the world organizations to vet our numbers and our process fully committed to unprecedented and. To vet our numbers and our process in its first-ever safety report that we are partnering with,. It a preferred option for short travels and one-day trips of that work culminates in the dark ’! Fully committed to unprecedented accountability and action on safety like this drive and... To get from a to B with no safety issue at all Uber disclosed! Sparse and definitions of sexual assaults were Reported in U.S on serious safety incidents are exceedingly.. Uber will expand sexual misconduct and assault education to all US drivers had a specialized team of data auditors to. Career, with over 26,000 rides, the return trip facility on Intercity! Assaults were Reported in U.S voluntarily released the information, among other data, in first-ever...

What Does 777 Mean On Jewellery, Family Guy So Long, Farewell Episode, Petroleum Engineering Qs Ranking, Spider-man: Friend Or Foe Full Game, Permatex Aviation Form A Gasket Napa, Covid-19 Impact On It Sector, Ang Probinsyano Casts, Lost Lament Destiny 2 Blade Pieces,